1-877-718-CLASSY (2527)
| Your Caller : #C90
$160.62
$188.96
(Save 15.00%)
with (Autumn24) discount applied
Stephen C. Silver started the company as a sole proprietorship in April 1983 selling imported goods at flea markets. Once the company went into furniture it grew. Steve Silver Company has expanded over time to become a global low-cost leader in casual dining and occasional furniture. The company operates from a 500,000 square foot, state-of-the-art warehouse and distribution facility. The company is headquartered in Forney, TX, just outside Dallas, with extensive overseas sourcing and quality control expertise and more than 60 people on the ground in five different Asian offices. The company excels in cost-effective design and delivery of high quality furniture at value oriented price points. The company also is an industry leader in customer service with a dedicated customer service staff and more than 7,000 spare parts on hand for immediate delivery. In 2011 Steve Silver Company became an employee owned company (ESOP). In 2014 Steve Silver Company won the prestigious Excellence in Ownership Award for having innovative processes and is ranked as a top ESOP by the National Center for Employee Ownership (NCEO). The combination of vision, capital and capacity at Steve Silver Company offer a powerful and compelling platform for growth for its customers, its suppliers and its employees
Yes, you can place and order; and yes, we will deliver. The Classy Home's activities are continuing. Our delivery times are accurate to the fine of our expertise, however state-level and national-level closure decisions can also have an effect on a few orders. We are trying to do our exceptional best to be as accurate as feasible. You could find updated shipping instances on the product detail web page for every object and while you are checking out.
What's the status of my order and delivery? Can I change the address on my order?You can track your order and deliveries from the Track Order on our site. Once your order has shipped, you can find tracking information in your order details. If an order includes multiple items, each may have separate delivery dates and tracking information.
Why are some items taking longer to ship?With many states issuing stay-at-home orders due to covid-19, some of our partners have needed to reduce their staff notably. That means warehouses have taken longer than ordinary to get your order on a truck. We've done our best to make certain that our delivery estimates are correct, but our delivery chain has had a few exceptions while sudden activities including climate and warehouse closures have not on time deliveries. We are doing the whole lot possible to make certain the safety of everybody in our community and we appreciate your patience.
Can I still make returns?Yes, though there may be some delays as our vendors continue to comply with local or state regulations at their warehouses. Returns can be initiated by you in your account on theclassyhome.com.
Is it safe to receive orders?For guidance on coronavirus, please refer to the World Health Organization website. Here is an excerpt from their website as of April 3, 2020- "The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low."
What is The Classy Home doing to keep customers and employees safe?The Classy Home is committed to ensuring the safety of both our customers and employees. We are strictly following WHO guidance to protect our employees. Using sanitizer & masks, keeping our warehouses clean, allowed employees to work from home where possible. We've also instructed our suppliers to follow WHO guidance at their warehouses.
Is it possible to reduce contact with delivery guys or driver?Yes. The Classy Home's delivery partners have been advised to reduce contact with customers by placing packages at the customer's doorstep and stepping back. ID check is performed at a distance. You can also choose a safe location where the delivery staff can leave your package.
NOTE: we can also add one box named 'delivery instructions' in the form where customer can fill instructions while orderingYes, we are delivering Large and Bulky items which are in stock.
